(KWWL) -- As healthcare workers, they're with us for our moments of triumph and in our times of loss.
"I mean we take care of people. So sometimes we don't take care of ourselves," said Sam Deines, with UnityPoint Heatlh.
She runs the Organization Excellence office, which is joining with other departments to help provide support for those battling COVID-19 on the front lines of healthcare.
"Stress and depression and burnout and compassion fatigue can really mirror each other," Deines said.
Across the country, healthcare workers have reportedly become overwhelmed from treating the COVID-19 pandemic in hospitals and clinics.
"We're just trying to bring some hope in a dark world," Deines said about the efforts of her and colleagues.
These days they do a lot of talking as twice a week they part of an hour long call with leaders and employees in order to check in.
"We'll have that our conversation with them and they're kind of our luminaries, 'Hey what's going on in your unit? What do we need to know? How can we support our people? Then Kendra and Amanda and i do a thing called 'Real Time.'"
"Real Time" is an internal video serious that talks about real issues such as stress, depression, workplace concerns, etc.
Deines says sometimes those needs can be met by something as simple as an act from the heart, or, in this case, the "Heart Cart."
"The heart cart makes it around to all the different departments and we just load that up and, you know, people can take what they need," Deines says.
She also noted that there are several resources or offices that a struggling employee could reach out to, but Deines says people don't always notice the struggles they face.
"If this wasn't just a long day or a tough day, but you find that this has been going on for a while: Call your primary care physician, maybe your therapist ,employee assistance, organizational development," Deines said. "I mean there are a lot of hands reaching out and we're just telling our employees to reach back."
If you or someone you know is struggling with their mental health at work or home, please seek help.
- National Suicide Hotline: 1-800-273-8255
- Allen Hospital Mental Health Inpatient and Outpatient Treatment Program | (319) 235-3624
- Allen Hospital Counseling Center and EAP | (319) 235-3550
- Black Hawk-Grundy Mental Health Center: 319-234-2893
- Foundation 2 Crisis Line: 319-362-2174
- Tanager Place: 319-286-4545
- St. Luke's Counseling Center: 319-369-7952
- Mercy Medical Center Family Counseling & Outpatient Psychiatry: 319-398-6575
- Mercy Access Crisis and Assessment: 319-398-6476
- Your Life Iowa: 855-581-8111
- Abbe Community Mental Health Coaching: 319-398-3562 (free 30-minute sessions)
You can find more details on our coverage of the pandemic below:
- Follow our full Coronavirus in Iowa coverage HERE.
- Latest school closures HERE.
- All other significant cancellations and delays are posted HERE.
- Sign Up for COVID-19 Updates
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May 10, 2020 at 11:15PM
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Caring for those who care: Healthcare workers face mental health struggle amid pandemic - kwwl.com
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